You are here

Privacy Policy

The Wellbeing Practice Ltd is committed to protecting your privacy. Any personal information we collect will be used in accordance with the Data Protection Act 1998 and other applicable laws.

What information do we collect and how do we use it?

We will only collect information about individuals, where it is specifically and knowingly provided, for example at the time of booking your service. This data is referred to in this policy as "personal information".

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Setting up a service
  • Managing a service
  • We may use the information to improve our products and services.

The Wellbeing Practice Ltd will keep all other relevant information including training materials, research data and reports. There may be a charge if additional copies of reports are requested at a later date

Controlling your personal information

We will only share your information with an attached or potentially attached psychologist(s) or other professional(s) to whom further referrals may need to be made. 

The Wellbeing Practice Ltd will not share your information with any other parties unless we feel it may harm you or others by not doing so, and we are required by law to do so.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Will The Wellbeing Practice Ltd share the information it receives?

To protect against fraudulent transactions we may pass personal information to external agencies that will check the information we give them against public and private databases and may keep a record of such checks to use in future security checks.

We may share non-personal aggregate statistics (group) data about visitors to this site, sales and traffic patterns with connected group companies or other parties. However we do not sell or share any information about you as an individual user of this site unless you agree to us doing so.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Email tracking

We may track emails sent to you, purely to determine if the email is opened or not, using a device such as a web beacon. This is a small file that is sent with the email and it does not affect your computer in any way.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.